Account Management
Conference Tracker: How do I create SMS notifications?
Introduction Conference Tracker gives administrators the ability to send out SMS Notifications. These are used to alert specific people of a VIP's arrival at the venue. In order for this feature to work, the recipient of this notification must have ...
Conference Tracker: How do I broadcast emails to entire groups?
Introduction Staff members with the correct permissions can send emails to entire groups within Conference Tracker. This is a great way to convey information to all Administrators, Exhibitors, Presenters, or any other group without messaging them all ...
Conference Tracker: How do I create Check-in Stations?
Introduction Conference Tracker allows Staff members with the correct permissions can create Check-in Stations on devices. These devices will be used by attendees to check themselves in, print their own Badge, update their information, and more. This ...
Conference Tracker: How do I manually check attendees in?
Introduction Staff members with the correct permissions can manually check attendees in to the system. This is normally done when the attendee arrives at the conference, so there are additional options to record handouts given, as well as printing a ...
Conference Tracker: How do I design the online registration form?
Introduction Conference Tracker offers a built-in online registration form that attendees can use to place themselves into the system. These forms are completely customizable by administrators and offer complete control over any attendee ...
Conference Tracker: How do I manually add Groups?
Introduction As an administrator, you can use Groups in Conference Tracker to keep your attendees organized. Instead of managing everyone one by one, Groups let you place attendees into categories and apply actions to the whole group at once. For ...
Conference Tracker: How do I manually create and edit users?
Introduction Administrators in Conference Tracker can manually add new users. This article will explain how to add a new user and how to edit their profile. This is the same process used when creating an Administrator, Operator, Moderator, or ...
Conference Tracker: How do I use Social Walls?
Introduction In Conference Tracker, users can take advantage of Social Walls to interact with others by sending/receiving messages, files, and ratings. There are 3 different types of Social Walls: Conference Social Wall - Everyone at the conference ...
Conference Tracker: How can stream my sessions using tools such as OBS?
Introduction Conference Tracker allows you to stream session content from multiple sources, including Zoom, YouTube, and OBS. This article explains how to configure Conference Tracker with OBS to enable streaming A more detailed step by step video ...
Pre-Order Questions
How does this system work? Conference Tracker consists of two parts: the attendance tracking device, which is an Apple iPod touch, iPad, iPhone or Android device running the Conference Tracker app, and the web-based Conference Tracker software. The ...
How Presenters upload documents to the sessions social feed
How Presenters upload documents to the sessions social feed 1. Login to https://conftrac.com/ with your Presenter credentials (email and password typically provided by the admin). 2. Navigate to Network > Social Wall or Create a Post from the ...
Conference Tracker - How do I return to the login page from a Check In Station?
1. From the Check In Station page, click on Administrator Login 2. Log in using your credentials To stop the browser from redirecting to the Check In Station upon every visit to https://www.conftrac.com/, the Check In Station must be uninstalled.
Conference Tracker - How do I uninstall a Check In Station?
1. From the Home page, click on Attendance > Check In Stations 2. Click Uninstall
Conference Tracker - How do I install a Check In Station?
1. From the Home page, click on Attendance > Check In Stations 2. Click on Install next to the Check In Station that needs to be installed Google Chrome is the recommended browser for the best experience with Check In Stations
Conference Tracker - How do I stop text fields from autopopulating on additional Attendee registrations?
1. From the Home page, click on Advanced Options > Settings 2. Click on Attendee Registrations 3. Check the box next to Clear fields when adding new registration 4. Click Save
Conference Tracker - How do I create a new card number for an Attendee?
Before assigning a new card number to an attendee, the specified attendee must have their original card number unassigned from them. 1. From the Home page, click on Attendees > Manage Attendees 2. Click Edit on the name of the Attendee you would like ...
Conference Tracker - How do I unassign a Card Number from an Attendee?
1. Use the Search Bar to search the name of the Attendee whose card number needs to be unassigned 2. From the search results, click on the attendee's name 3. Clear the Card # textbox 4. Click Save These steps will disassociate the card number from ...
Conference Tracker - How do I manually reset my attendee's password to the Conference Attendee app?
1. From the Home page, use the search bar to look up the name of the attendee whose password needs to be changed 2. Click on the name of the attendee to access their profile 3. Create a new password for them using the Password field and type it in ...
Conference Tracker - How do I add the final price to my attendee registration confirmation email?
1. From the Home page, click Analytics → Reports 2. Click on Attendee Registration 3. Scroll down to Registration Confirmation Automatic Emails 4. Edit the template to satisfaction. Add the keyword $Final_Price$ wherever the final price should ...
Conference Tracker - How do I remove an attendee's credit for a session?
To stop an attendee from receiving the credit that they earned from attending a session, the Attendance Log must be deleted for that particular session for that specific attendee. 1. From the Home page, use the Search Bar to search the name of the ...
Conference Tracker - How do I get a report of the exhibitors that are using the Conference Leads app?
From the Home page, click on Analytics > Reports In the search bar, type "Leads App Users". Locate the Leads App Users report in the list. Click on the file type (CSV, Excel, HTML) next to the report to generate it. Once the file is ready, click ...
Conference Tracker - How do I get a report of the number of attendees that swiped into a session?
From the Home page, click on Analytics > Reports In the search bar, type "Number of Attendees". Locate the Number of Attendees report in the list. Click on the file type (CSV, Excel, HTML) next to the report to generate it. Once the file is ready, ...
Conference Tracker - How do I get a report on the number of sign ins there were at each session?
From the Home page, click on Analytics > Reports In the search bar, type "Sign-ins". Locate the Number of Sign-ins report in the list. Click on the file type (CSV, Excel, HTML) next to the report to generate it. Once the file is ready, click "View ...
Conference Tracker - How do I get a report on sessions my attendees are registered to?
From the Home page, click on Analytics > Reports In the search bar, type "Session Registrations". Locate the Session Registrations report in the list. Click on the file type (CSV, Excel, HTML) next to the report to generate it. Once the file is ...
Conference Tracker - How do I get a report of my online registrations?
From the Home page, click on Analytics > Reports In the search bar, type "Registrations". Locate the Registrations report in the list. Click on the file type (CSV, Excel, HTML) next to the report to generate it. Once the file is ready, click "View ...
Conference Tracker - How do I get a report of the handouts I've given out?
From the Home page, click on Analytics > Reports In the search bar, type "Delivered Handouts". Locate the Delivered Handouts report in the list. Click on the file type (CSV, Excel, HTML) next to the report to generate it. Once the file is ready, ...
Conference Tracker - How do I get a report of my check ins?
From the Home page, click on Analytics > Reports In the search bar, type "Check-in". Locate the Check-in report in the list. Click on the file type (CSV, Excel, HTML) next to the report to generate it. Once the file is ready, click "View File" to ...
Conference Tracker - How do I get a report of the times an attendee has swiped in and out of a session?
From the Home page, click on Analytics > Reports In the search bar, type "Attendance Logs with details". Locate the Attendance Logs with details report in the list. Click on the file type (CSV, Excel, HTML) next to the report to generate it. Once the ...
Conference Tracker - How do I get a report of my conference's attendance?
From the Home page, click on Analytics > Reports In the search bar, type "Attendance". Locate the Attendance report in the list. Click on the file type (CSV, Excel, HTML) next to the report to generate it. Once the file is ready, click "View File" to ...
Conference Tracker - How do I get a report of my raw swipe data?
From the Home page, click on Analytics > Reports In the search bar, type "Raw Swipes". Locate the Raw Swipes report in the list. Click on the file type (CSV, Excel, HTML) next to the report to generate it. Once the file is ready, click "View File" to ...
Conference Tracker - How do I get a list of Leads that my Exhibitors have scanned?
From the Home page, click on Analytics > Reports In the search bar, type "Leads". Locate the Leads report in the list. Click on the file type (CSV, Excel, HTML) next to the report to generate it. Once the file is ready, click "View File" to download ...
Conference Tracker - How do I get a report of my Sessions?
From the Home page, click on Analytics > Reports In the search bar, type "Sessions". Locate the Sessions report in the list. Click on the file type (CSV, Excel, HTML) next to the report to generate it. Once the file is ready, click "View File" to ...
Conference Tracker - How do I get a list of my Exhibitor Administrators?
From the Home page, click on Analytics > Reports In the search bar, type "Exhibitor Administrators". Locate the Exhibitor Administrators report in the list. Click on the file type (CSV, Excel, HTML) next to the report to generate it. Once the file is ...
Conference Tracker - How do I get a list of my Exhibitor Representatives?
From the Home page, click on Analytics > Reports In the search bar, type "Exhibitor Representatives". Locate the Exhibitor Representatives report in the list. Click on the file type (CSV, Excel, HTML) next to the report to generate it. Once the file ...
Conference Tracker - How do I get a list of my Presenters?
From the Home page, click on Analytics > Reports In the search bar, type "Presenters". Locate the Presenters report in the list. Click on the file type (CSV, Excel, HTML) next to the report to generate it. Once the file is ready, click "View File" to ...
Conference Tracker - How do I get a list of my Operators?
From the Home page, click on Analytics > Reports In the search bar, type "Operators". Locate the Operators report in the list. Click on the file type (CSV, Excel, HTML) next to the report to generate it. Once the file is ready, click "View File" to ...
Conference Tracker - How do I get a report of my attendee's registration information?
From the Home page, click on Analytics > Reports In the search bar, type "Attendees including Registration Info". Locate the Attendees including Registration Info report in the list. Click on the file type (CSV, Excel, HTML) next to the report to ...
Conference Tracker - How can I get a report of my Attendees?
From the Home page, click on Analytics > Reports In the search bar, type "Attendees". Locate the Attendees report in the list. Click on the file type (CSV, Excel, HTML) next to the report to generate it. Once the file is ready, click "View File" to ...
Conference Tracker - How do I give a user multiple roles?
1. From the Home page, use the Search Bar in the top left corner to locate the desired user. 2. Click on the name of the user from the search results to access their profile 3. Scroll down to Roles 4. Click on the Roles textbox and select the Roles ...
Conference Tracker - How do I delete a Moderator?
METHOD 1 1. From the Home page, click on Network > Moderators 2. From the list, look for the Moderator that needs to be deleted 3. Once found, click on Delete next to their name METHOD 2 1. From the Home page, use the search bar to find the Moderator ...
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