How can I use the Staff Check-in Kiosk in the mobile app?

How can I use the Staff Check-in Kiosk in the mobile app?

The Staff Check-In Kiosk is designed for situations where you’d prefer staff to check in attendees. This is useful if you want to:

  • Track handouts

  • Add notes for each attendee check-in

  • Have more control than the Self Check-In Kiosk

It has more privileges than the Self Check-In Kiosk and looks similar to the web interface for check-in kiosks.

For a visual guide on how this works, you can watch the video here.



Setup

  • The first time you open the kiosk, you’ll be prompted to connect an AirPrint printer. Select a printer to continue.

  • If you need to change the printer later, simply close and reopen the app.

  • InfoSecurity: Administrator authorization is required to navigate out of the kiosk. If desired, you may also use  the Guided Access feature on iOS to limit the device to a single app. 
    Apple Guided Access Support

Using the Staff Check-In Page

  • On the left-hand menu, under Conference Check-In Kiosks, select Staff Check-In.

  • The conference name is displayed at the top of the page.

  • This kiosk does not support scanning badges; check-in is done via manual lookup.

Fields:

  • Attendee Name – Required. Search their name from the dropdown list.

  • Handouts – Optional. These are configured in the system and can be selected if desired. Handouts are items given to the attendee, such as swag bags, devices, or other materials.

  • Notes – Optional. Add any notes for the attendee if needed.

Options after entering information:

  • Check In & Print Badge

  • Check In








Checking In

  1. Select the attendee from the dropdown list.

  2. Optionally select any handouts being distributed.

  3. Optionally add notes for the attendee.

  4. Choose either Check In & Print Badge or Check In.

  5. Upon a successful check-in, a success message will appear.

    1. If the attendee’s information is not valid or they have already checked in, an error message will be displayed.

  6. Repeat the process for the next attendee as needed.