How can I send a welcome SMS to attendees on check-in?
Attendee Welcome Message is a feature that sends a personalized SMS to your attendees when they check in at your event. The message invites them to download the Conference Attendee app, making it easier for them to access schedules, maps, and other event resources.
Why use Attendee Welcome Message?
Gives attendees quick access to the Conference Attendee app.
Helps improve engagement by guiding attendees to your event resources.
Saves staff time from manually sending welcome messages.
How do I enable it?
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Go to Advanced Options -> Settings -> Attendance Settings
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Enable Automatic SMS on Attendee Check-In.
Can I customize the message?
Yes! In the Message field, you can write the SMS that will be sent to attendees upon check-in. You can use placeholders to personalize the message:
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{Name}– automatically fills in the attendee’s name -
{Conference}– automatically fills in the conference name
These placeholders will be replaced with the correct information when the SMS is sent.
Note: SMS messages have a maximum limit of 160 characters.
Are there any requirements for attendees to receive the SMS?
The SMS will only be sent if the attendee has a phone number filled out in their profile. Make sure your attendee data is up to date to ensure everyone receives their welcome message.
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