How can I use the Self Check-In Kiosk in the mobile app?
The Self Check-In Kiosk allows attendees to check themselves in and print their badge, reducing wait times and freeing up staff.
Attendees need their QR codes to check in.
Administrators can send QR codes ahead of time via the web portal:
Navigate to Attendees → Manage Attendees, click Send Self Check-In Instructions at the top of the page, and confirm by selecting Yes on the confirmation screen.
This action emails attendees instructions on checking themselves in, and includes their QR code.
Setup:
The first time you open the kiosk, you’ll be prompted to connect an AirPrint printer. Select a printer to continue.
If you need to change the printer later, simply close and reopen the app.
Security: Administrator authorization is required to navigate out of the kiosk. We also recommend using the Guided Access feature on iOS to limit the device to a single app: Apple Guided Access Support
Using the Self Check-In Page:
- On the left-hand menu, under Conference Check-In Kiosks, select Self Check-In.
You will see:
Your conference logo
Instructions for attendees
A blue “Tap to Scan Badge” button
Tap the blue “Tap to Scan Badge” button to begin scanning.
The kiosk uses the front camera to scan QR codes.
After scanning, attendees can choose:
Check In
Check In & Print Badge
Close
After hitting Check In, a success message should appear.
If the attendee’s badge is not valid, an error message will be displayed.
Tap the blue button again to reopen the camera for the next attendee.
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