Why do my Tutors not have all the buttons or cannot Sign-in Students from the StaffTab?
If your Tutors/Staff cannot sign-in students from the StaffTab then you need to check the following settings in your AccuTrack/AccuSQL:
- Check to make sure that Tutors can Sign-in Students from the System Access Groups > Student Visits Tracking section.
- Check to make sure that Tutors have access to the Admin option in the Control Panel > Student and Tutor Pad options section.Note: Make sure that the setting is checked for each lab that uses the StaffPanel.
Other buttons in StaffPanel could be disabled if the Tutors do not have access to them as well so be sure to always check the System Access section for the Tutors access group.
Related Articles
Accudemia: How do I give tutors the permission to invite students in from virtual waiting lines?
Introduction By default, tutors don't start with the permission to pull students out of the waiting line. This article will explain how to give all tutors the ability to do this. Waiting lines need to be enabled at the Center for this permission to ...Accudemia: How do I add additional buttons on the Sign-in Station/Kiosk?
Introduction The Sign-in Station/Kiosk can be configured to show up to 6 buttons such as options that allow anyone to see which students or tutors are currently logged in, allow them to add themselves to Accudemia as a new student, and more. By ...Accudemia: How do I ensure that tutors won't be automatically signed out by the Maximum Sign-In Duration feature?
Introduction Accudemia has a feature called the "Maximum sign-in duration" which automatically signs out students who forgot to do so manually. Typically, this limit is set to be a few hours, but for tutors that limit might not be enough. By default, ...Accudemia: How do I display "All Tutors" or "Only Available Tutors" to students in the Waiting line or Intake System?
Introduction Accudemia allows administrators to choose how tutors are visible to students that sign into a sign-in station. This can range from showing them every tutor in the college's account to only the ones signed in at the center. This article ...Accudemia: How do I give tutors permission to edit appointments and set students as "Show" or "No Show?"
Introduction In Accudemia, users can have different roles so that they only have access to certain modules and features they need. There are four main roles: Students, Tutors, Instructors, and System Users. Tutors don't start with the ability to edit ...