Module 7 - Campus Compass in AccuCampus

Module 7 - Campus Compass in AccuCampus

Module 7: Campus Compass in AccuCampus

Topic: Campus Compass

  1. Advanced Options > Campus Compass Settings
  2. Services
  3. Service Availability
  4. Compass Categories
  5. Campus Compass (Student View)

Campus Compass

One way that AccuCampus supports success initiatives is to provide “just in time” information through the Campus Compass, accessible through the included AccuCampus student-facing mobile app or though the website. This feature uses language that students immediately recognize and enables them to easily discover the resource that is right for them. 

Advanced Options > Campus Compass Settings

Within this page, you can select which user roles have access to the Campus Compass feature. You are also able to create a welcome pop-up for users when they log into AccuCampus.

From the Main Sidebar, hover over Advanced Options.


Click Settings.


Click Compass.


Select which roles will have access to the Campus Compass feature.


If desired, add a welcome pop-up encouraging users to access the Campus Compass. You can choose to have a button that redirects to the Campus Compass as part of your message. Click Enabled to begin using the message.




Click Save.


Services

In order to use the Campus Compass, you’ll need to have services established in the system. You can either do this manually or via import. If your services have been imported, you’ll need to decide which services will be available via the Campus Compass by navigating to the individual service and adding a Compass Category to it.

Creating Services

From the Main Sidebar, hover over General.


Click Services.


Click Create Service.


Enter a Name. We recommend using broad language when possible. This allows a service to be associated with multiple locations.


Enter a Type. This allows you to categorize services by topic. An example would be services with the following types: General (applicable to all locations), Academic Advising (applicable to services offered by advising offices), Admissions (applicable to services offered by the admissions office), etc.


If desired, enter an Order. This tells the system which order to list this service relative to all of the others when a list is displayed.


Enter a Description. We recommend using broad language when possible. This allows the service to be applicable to multiple locations or users.


If desired, make the service available to all locations.


If desired, allow the service to show in the Campus Compass. Select a Compass Category that the service should be associated with from the drop down menu. Note: Compass Categories must be created before they can be associated with a service.


Click Save.

Service Availability

From the main Services page, as well as within each individual service, you can also determine the service’s Location Availability or Delete the service altogether. These features are located in the menu on the right hand side of the screen.

Click Location Availability.


Add or Remove locations for the individual service. A service can be associated with more than one location.


Compass Categories

This is the main feature to set up your Campus Compass. Each category will be associated with services, which will then funnel students to the specific location they need in order to access the specific resource they need. Not all services need to be included in the Campus Compass. We recommend being thoughtful when deciding which categories and thus which services should be used. All categories should use broad language in order to act as the top of the funnel.

From the Main Sidebar, hover over General.


Click Services.


Click Compass Categories.
 

Click Create Category.


Enter a Name for the category. We recommend using broad language that is from the student’s perspective. Examples include: I need help paying for my education, I need help passing my classes, I need a to find a place to study, etc.


Enter a Description. We recommend friendly and accessible language that gives a broad overview of the category.


If desired, enter an Order. This tells the system which order to list this category relative to all of the others when the Campus Compass featured is opened.


If desired, add an Icon.


Click Save.
 

Compass (Student View)

Students, and any other user roles with access, are able to navigate to the Campus Compass via the mobile app or the browser. If you have opted for a welcome pop-up within the settings menu, that is one way that users will be redirected to the Compass. If not, they will use the navigation paths below.

Browser

From the Main Sidebar, hover over General.


Click Compass.
 

Select a Category.


Select the Service needed.


Select the Location.


Depending on the Location’s settings, users will be able to make an appointment, view the website for that location, or send an e-mail to that location.

Mobile App

Log into the AccuCampus Mobile App.


Tap the tri-bar on the top left hand side of the screen.


Tap Compass.


Tap on a Category.


Tap on a Service.


Tap on a Location.


Depending on the Location’s settings, users will be able to make an appointment, view the website for that location, or send an e-mail to that location. Within the mobile app, students can also receive turn-by-turn walking directions by clicking View Map.