Administrator
Accudemia: How do I create and edit referral templates?
Introduction Accudemia has a referral system that can be customized to meet different needs. For example, a referral template can be created for handling student misconduct in the same way that one can be created for rewarding excellent student ...
Accudemia: How do I create or edit a tutor's schedule?
Introduction Accudemia allows administrators to edit tutor schedules to set when they'll be available, unavailable, as well as marking specific days off and more. This article will explain how to pull up a tutor's schedule, and then how to edit it. ...
Accudemia: How do I add or remove offered services from a tutor's schedule?
Introduction Any time a service is added or removed from a Center in Accudemia, the tutors' schedules will need to be edited to reflect that change. This article will explain how to edit a tutor's schedule to accurately reflect the services they can ...
Accudemia: How do I adjust the default duration of appointments?
Introduction Accudemia allows administrators to set the lengths of time a student can choose for an appointment. When setting up an appointment, a student will first be shown the "Default appointment length." If the administrator chooses it, a ...
Accudemia: How do I limit the special permissions a System User has access to, and assign them to a single Center?
Introduction A System User is a role in Accudemia that gives a user administrative controls in certain areas. It can be helpful to give tutors or instructors certain System User permissions so that they can perform their tasks more easily, but it may ...
Accudemia: How do I add or change the role of an existing user?
Introduction Accudemia allows administrators to assign roles to users, turning them into either Students, Tutors, Instructors, or System Users. This article will explain how to assign roles to users in a few simple steps. Step-by-Step 1. Navigate to ...
Accudemia: How do I write a support ticket or find additional information about settings and features?
Introduction There are multiple ways to find additional information on Accudemia's features and settings, including a manual, blog, webinars, and an extensive list of Knowledge Base Articles. Technical Contact(s) have the additional benefit of being ...
Accudemia: How do I make a subject area globally available to all students at my Center?
Introduction Accudemia can hide and show subject areas to all students within a Center, as well as share it with other Centers. This article will explain how to utilize both of these features. Step-by-Step Making a subject area available to all ...
Accudemia: How do I allow tutors to view each other's session logs?
Introduction Administrators can allow tutors to view the session logs of all accounts in Accudemia. This article will explain how to do so in just a few steps. This feature will give every tutor in the college the admin-level ability to see all ...
Accudemia: How do I ensure that tutors won't be automatically signed out by the Maximum Sign-In Duration feature?
Introduction Accudemia has a feature called the "Maximum sign-in duration" which automatically signs out students who forgot to do so manually. Typically, this limit is set to be a few hours, but for tutors that limit might not be enough. By default, ...
Accudemia: How do I adjust the calendars so I can set availabilities earlier or later in the day?
Introduction Accudemia has a time frame that Center and staff availability can be made. By default, this is 7 AM to 9 PM. Administrators can change this general availability in the calendar views though. For example, the time frames can be set from 5 ...
Accudemia: How do I set a Center's operating hours?
Introduction Center hours of availability can be customized in Accudemia. Time slots set as "available" will allow students to do walk-ins and schedule appointments, as well as allow tutors to set their schedules within these time slots. Periods of ...
Accudemia: How do I give Tutors/Advisors the ability to manage the Intake System Waiting List?
Introduction If the college uses an Intake System, students will be placed into an online waiting room when they try to join a session. Tutors and Advisors can be given the permission to manage this Intake System and allow students in from the online ...
Accudemia: How do I remove a tutor that no longer works in my Center?
Introduction Accudemia allows administrators to remove tutors who no longer work in their Centers. Removing tutor permissions is simple, and this article will explain how to do it in a few steps. NOTE: If the adviser/tutor already has a schedule and ...
Accudemia: How do I alter the ID Mask to control how users create their User ID's for logging in?
Introduction Accudemia allows administrators with the correct permissions to change their college's "ID Mask." An ID Mask is the restriction set on a user's User ID for logging in. The college can allow users to create any User ID they like by ...
Accudemia: How do I add additional sign-in information to the "Who's In" screen in the Sign-In Station Kiosk?
Introduction The "Who's In" screen in Accudemia is displayed on the Sign-in Station and allows users to see which students are logged in at that current time. By default, it will only show their names, but additional information can be added. What ...
Accudemia: How can I set appointment reminders to appear on my Google Calendar or MS Outlook Calendar?
The following material lists the steps to how an Administrator can allow Appointment reminders to show up on their Google calendar or MS Outlook Calendar. 1. Log into Accudemia. 2. Click Administration in the top navigation menu. then on the drop ...
Accudemia: How do I disable the "remember filters" options on my account?
Introduction Accudemia allows users to determine which filtered information will be remembered and which won't. Because there is so much information that Accudemia can remember, it can be a good idea to disable some of the less essential data. This ...
Accudemia: How do I reset my password if I forgot it?
Introduction Accudemia has a system to reset forgotten passwords, and this article will explain how to do so in a few steps. For separate instructions on how to update a password while still logged in, follow this link. Step-by-Step 1. Click the ...
Accudemia: How do I update my password?
Introduction Accudemia allows all users to reset their own passwords, and this article will explain how to do so in a few easy steps. For instructions on how to reset a forgotten password when stuck on the login screen, follow this link. Step-by-Step ...
Accudemia: How do I add, remove, or update my Technical Contacts?
Introduction In Accudemia, technical contacts are users that have permission to be supported by the Accudemia Support Team. This article will explain how to request that a new technical contact be created, as well as how to delete one. Step-by-Step ...
Accudemia: How do I send surveys to specific students or student groups?
Introduction Accudemia offers the ability to create groups, as well as surveys that can be sent to other users in the system. These two features can be combined so that a group can be created and used in survey creation to quickly select the intended ...
Accudemia: How do I create a Tutoring Assessment?
Introduction Administrators can create tutoring assessments in Accudemia. These are designed for students to offer their input on how a meeting with a tutor, advisor, or other staff went. This article will explain how to create one of these ...
Accudemia: How do I change how far ahead an appointment can be made?
Introduction By default, appointments in Accudemia can be made 14 days ahead at the maximum. However, administrators can alter this by either editing the number of days ahead, or disabling the feature entirely. This article will explain how to either ...
Accudemia: How do I enable the automatic sign out feature for my Center?
Introduction Accudemia allows administrators to set a limit on how long students can be logged into a Center before they are automatically logged out, as well as how much of the time they spent in the Center is logged into the system. For example, a ...
Accudemia: How do I assign specific subject areas to existing and new tutors?
Introduction In Accudemia, tutors can be assigned to specific subject areas that they can assist with at the center. The tutors will then show up as available for students who require help in those specific subject areas when they are scheduling ...
Accudemia: How do I cancel an appointment?
Introduction Appointments made in Accudemia are not set in stone; they can be canceled by any user. This article will explain this simple process in a handful of steps. Step-by-Step 1. Navigate to Center Attendance > Appointment > View All. 2. Apply ...
Accudemia: How do I manually create session logs for student no-shows and unscheduled drop-ins?
Introduction Accudemia keeps session logs of appointments students log into a Center for. A session log is simply a record of the visit itself. However, if the student is a no-show, Accudemia will not automatically record the appointment in the ...
Accudemia: How do I make the Sign-in Station automatically load when the computer starts up?
Introduction The best way to automatically load Accudemia on computer startup is to place a shortcut to the website in the "Startup" folder. In addition, a shortcut to the website can be placed on the desktop in case any users accidentally exit out ...
Accudemia: How do I add or update an email reminder template?
Introduction Accudemia allows administrators to create and edit several different kinds of email reminders that can be sent out to other users. This article will explain how to do this in a few simple steps. Step-by-Step 1. Navigate to Administration ...
Accudemia: How do I set up a computer as a Sign-in Station for a specific Center or classroom?
Introduction In Accudemia, a sign-in station (or kiosk), is a computer that has become dedicated to a specific Center or classroom. These are primarily used to keep track of who is signing in. For example, a laptop might be set up outside of a ...
Accudemia: How do I only show available tutors on the Sign-in Station?
Introduction By default, Accudemia will list every single tutor on the Sign-in Station; however, there is an option to only show tutors who are currently active. This article will explain how to enable this feature. Step-by-Step 1. Navigate to ...
Accudemia: How do I activate student accounts in bulk?
Introduction There are times when dozens or hundreds of students will need to be activated all at once. Rather than doing them all individually, this article will explain how to activate several students at once by using Roles. Step-by-Step 1. Log ...
Accudemia: How do I find an existing user within the system?
Introduction This article explains how to find an existing user in Accudemia. Step-by-Step 1. Log into Accudemia. 2. Click on Administration. 3. Choose "User Accounts." 4. Search for the user by inputting the following data into the search system: ...
Accudemia: How do I cast the waiting line to another monitor for student to see, using the Manage center?
Introduction Using Accudemia, it's possible to take the screen of a computer containing a queue, and cast it to a more visible screen facing a waiting room. Students will then be able to see where they stand in the queue while they wait for their ...
Accudemia: How do I share a report with other instructors or colleagues?
Introduction Reports made in Accudemia can be shared with other instructors or colleagues. This article will explain how to share a report. Step-by-Step 1. Click "Reports" from the navigation menu on the home page. 2. Select "View Past Reports." 3. ...