Administrator
Accudemia: How do I change an appointment from face-to-face to online?
Introduction Appointment created in Accudemia can be either face-to-face or virtual, and this choice is made upon the appointment's creation. However, administrators (or tutors with the "Appointments Administrator" permission) can change this option ...
Accudemia: How do I set up a my Center Tutor's Virtual Appointments to use Microsoft Teams?
Introduction This article will help you understand what happens in Accudemia when users create virtual appointments (using any platform except the Zoom Integration). These are the the steps we'll cover: Accudemia uses a stored ConnectLink (Meeting ...
Accudemia: How do I reschedule/restore a cancelled appointment?
Introduction Canceled appointments in Accudemia can be restored by rescheduling them at a later date. This article will explain how to reschedule a canceled appointment. Step-by-Step 1. Navigate to Center Attendance > Appointments > View All. 2. ...
Accudemia: How do I allow tutors to override appointment rules?
Introduction Tutors in Accudemia can be given the ability to circumvent appointment rules set in place by administrators. While rules are created for a purpose, there are times when they can become a problem. For example, if the system won't let a ...
Accudemia: Should my college choose ConnectLink, Appointment Notes, or Zoom Integration for virtual meetings?
Introduction Accudemia offers 3 different ways for tutors to virtually connect with students. Currently, these options are: Using a "ConnectLink" that connects to a Personal Meeting ID/Room. Providing a unique meeting link in the "Appointment Notes" ...
Accudemia: How do I create groups using reports?
Introduction In Accudemia, there are several ways to create user groups: Using the "Create Groups" feature in certain reports. Via imports using ADX. Manually going through the Administration > User Groups module. However, this article will ...
Accudemia: How do I relaunch virtual session I'm locked out of?
Introduction Virtual sessions in Accudemia might disconnect for a few reasons: The student closed the window or tab by mistake when connecting to the meeting. The Single Sign-on authentication that most students would use might disconnect them due to ...
Accudemia: How do I import restrictions or associations for a large population of students in my Center?
Introduction On occasion, Centers in Accudemia may need to assign large groups of students to specific tutors or advisors. Rather than manually assigning each student individually, the Accudemia Data Exchange (ADX) can export restrictions (Like which ...
Accudemia: How do I restore missing courses for specific Users when creating appointments?
Introduction Sometimes there are problems that require troubleshooting such as "Why are my courses not showing up for students in my center?" This article will explain what to do when courses don't appear while trying to create an appointment, even ...
Accudemia: How do I create unique groups per semester using the imports?
Introduction The ADX tool can be used to create large groups quickly in Accudemia. Sometimes, colleges may wish to keep records of users from earlier semesters. However, if the groups are not renamed, ADX will delete the original group and replace it ...
Accudemia: How do I set a time limit on virtual sign-in links to stop student walk-ins in the evenings and weekends?
Introduction Accudemia gives administrators the ability to set a time expiration for walk-in links. These are set upon the virtual sign-in link's creation and can be customized to end in hours, days, weeks, or months. This stops students from gaining ...
Accudemia: How do I restrict walk-ins based on my tutors' schedules?
Introduction In Accudemia, walk-ins are always allowed within the college's "Start Time" to its "End Time." However, there is a way to block off periods of time based on tutor availability. For example, if a student looks for a tutor on a Saturday ...
Accudemia: How do I attach files to appointments?
Introduction Appointments in Accudemia can have files attached to them in one of three ways: when creating the appointment, through the "Notes" feature, or by editing the appointment. This article will explain how to do all three. The maximum file ...
Accudemia: How do I get a printable copy of the online manual?
Introduction Every page on Accudemia's manual is equipped with an "Export to PDF" tool. This will save the page locally as a PDF which can then be combined with the PDFs of other pages and turned into a printable copy. This article will explain how ...
Accudemia- How do I remove a Sign-in Station to login to the system?
Introduction In Accudemia all "Sign-in Stations"(Kiosks) are entry and exit gateways for staff and students to sign-in and out of their center activities and their classes. The computers that are set as Sign-in Station usually fulfill this only ...
Accudemia: Which reports show canceled appointments for Center Administration?
Introduction Not every report will show canceled appointments in Accudemia, though there are a few with the option to do so. This article will point out which reports can include canceled appointments. Typically, canceled appointments are hidden from ...
Accudemia: How do I match a failed sign in attempt log to a user?
Introduction Accudemia will record every failed attempt to sign into its systems in "standby mode." This is so that administrators can match the failed attempt to one of their college's users for recording purposes. This article will explain how to ...
Accudemia: How do I take class attendance?
Introduction Staff can keep track of class attendance using Accudemia. Students can be marked as being present, absent, late, or excused if they're unable to attend a class for a valid reason. This article will explain how to reach the class ...
Accudemia: How do I create or edit a semester?
Introduction In Accudemia we need to create the Semesters or Terms in order to start setting sessions and appointments, it can be done via imports using ADX, however, usually, you would create this information manually, in this article we describe ...
Accudemia: How do I block off weekends or specific times on my Center/college calendars?
Introduction The Centers Offtimes refer to those hours (or days) that individual centers (or the school) will not be available to accept appointments, these could be specific hours on a weekly/monthly basis or specific dates, usually, these center ...
Accudemia: How do I manually create new Centers/classrooms/location groups?
Introduction New Centers, classrooms, and location groups can be created by administrators in Accudemia through the "Centers & Classrooms" screen. This article will explain how to create them. WARNING: If the administrators run an import from ADX, ...
Accudemia: How do I manually create Subject Areas?
Introduction Administrators can manually create new subject areas rather than using ADX. This article will explain how to create a new subject area. Manually added subject areas may conflict with ADX when imported, and information can be lost. ...
Accudemia: How do I create surveys?
Introduction Administrators can create surveys in Accudemia to take feedback from both students and staff about Centers, services, tutors, or subject areas. This article will explain how to create a survey. Step-By-Step 1. Navigate to Administration ...
Accudemia: How to quickly make a set of courses available to all students in a center?
Introduction The Accudemia Data Exchange (ADX) can be utilized by administrators to mark all or specific courses as available to all students. If the center offers a large number of classes that should show up as available selections for all ...
Accudemia: How do I use ADX to make all Courses available/unavailable to all Centers?
Introduction Administrators can use the Accudemia Date Exchange (ADX) to set all (or only a few) Courses as available or unavailable to all Centers. Using ADX to do this is faster if the college has dozens or hundreds of Courses, as administrators ...
Accudemia: How do I create and edit groups?
Introduction In Accudemia, administrators can create groups out of users. For example, if there are a few tutors that work for the college at night, they could be turned into their own group. This article will explain how to create and edit groups. ...
Accudemia: How do I choose which distribution option is best for my surveys?
Introduction Accudemia offers three different ways to distribute surveys to its users. This article will explain how to find the survey creation tool, then explain the three available options: Internet Access, Kiosk Sign-in, and Kiosk Sign-out. ...
Accudemia: How do I test the integration with Office 365's Outlook?
Introduction After linking your Outlook 365 account with Accudemia it is always recommended to test that everything works correctly, in this article we show a few steps which allowed to try the integration : The tutor account must be already linked ...
Accudemia: How do I link my Accudemia account to Microsoft's Outlook?
Introduction Accudemia supports integration with Outlook which provides several features: Automatically syncs appointments made in Accudemia to Outlook's calendar. Automatically updates availability in Accudemia when an event is added in Outlook. ...
Accudemia: How can I limit the available courses based on the service selected by students for appointments and walk-ins?
Introduction Associations between services and subject areas can be created in Accudemia. For example, if a student has selected the "Math Tutoring" service when creating an appointment then they will only see the subject areas or courses ("College ...
Accudemia: How do I allow administrators to bypass appointment rules?
Introduction In Accudemia, rules can be put in place to help make appointments more organized. For example, typically there is a set amount of time automatically placed between appointments so that tutors can properly prepare for the next student. ...
Accudemia: How do I clear a student's no-shows or cancellations so they can book appointments again?
Introduction Accudemia allows Appointment Administrators to forgive student appointment cancellations or no-shows. They can do this by voiding the "Cancellation" or "No-show" status on a missed appointment by offering a valid excuse for the absence. ...
Accudemia-How do I provide extended time appointments for some students?
INTRO In Accudemia, usually, there is a set schedule during the today to create appointments, however, there might be some occasions we need to provide extended hours appointments to some students, in this article we describe a possible solution for ...
Accudemia: How do I turn my Apple device into a sign-in station to track Center and classroom Attendance?
Introduction iAccu is an app that will turn an Apple device into a portable Sign-In Station for attendance tracking. It can be downloaded onto an Apple iPhone, iPod touch, or iPad, and used to track attendance for either entire Centers or individual ...
Accudemia: How do I turn an Apple device into an attendance tracker & public login station using iAccu?
Introduction iAccu is an app that will allow Apple iPhones, iPads, and iPod Touches to act as portable attendance trackers. The camera will also be able to read barcodes on the back of student ID cards, and it can register magnetic card readers if ...
Accudemia: How do I assign students to a specific tutor for appointments?
Introduction Accudemia gives administrators the ability to assign groups of students to a specific tutor. This means that when these students need help with a subject, they'll only have access to the specific tutor they were assigned to. This is ...
Accudemia: How do I copy one tutor's schedule to other tutor(s)?
Introduction Accudemia allows administrators to copy one tutor's schedule/calendar to another's availability. This is helpful if several tutors work in the same Subject Areas/Courses, as it speeds up the creation process of all their schedules. These ...
Accudemia: How do I create Zoom links?
Introduction Zoom offers two different ways to create meetings that can be shared with Accudemia. The first is with the use of a Personal Meeting Room that can be reached with a PMI link. The second way is to create a new meeting entirely. This ...
Accudemia: How do I create a custom role template for System Users?
Introduction Accudemia allows administrators to create custom role templates. These templates become options when creating a new System User, and they will automatically fill in permissions. This way, administrators don't need to manually select the ...
Accudemia: How do I allow specific users to see the list of tutors currently signed in on the Manage Center screen?
Introduction By default, only administrators can see the list of tutors that have signed in to a center on the "Manage Center" screen. However, other users can be given this permission by turning them into System Users and enabling the "Edit Tutor ...
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