Administrator
Accudemia: How do I update my email, phone number, and other contact information in my account?
Introduction Accudemia allows all users to reset their own passwords, and this article will explain how to do so in a few easy steps. For instructions on how to reset a forgotten password when stuck on the login screen, follow this link. Step-by-Step ...
Accudemia: How can I pin the report filters so it remembers the last item I selected after the version 10 update?
Introduction In this guide, we will go over how you can now memorize the reports that you run frequently instead of pinning the frequently used report filters. This change was implemented in the redesigned reports section since there was a lot of ...
Accudemia - How do I remove the Instructor selection requirement for my walk-ins and appointments?
Introduction We understand the need to make the sign-in process easier for students and therefore this may seem like a good option at first. Just proceed with caution, as this may also remove some of the reporting options available to you later since ...
Accudemia: How can I remove all inactive students from my account permanently?
Introduction In this article, we hope to show you how to selectively remove only inactive students from your account if you do not want them in the system any longer. This topic is for advanced users only because if this process is not taken ...
Accudemia: How do I add additional buttons on the Sign-in Station/Kiosk?
Introduction The Sign-in Station/Kiosk can be configured to show up to 6 buttons such as options that allow anyone to see which students or tutors are currently logged in, allow them to add themselves to Accudemia as a new student, and more. By ...
Accudemia: How do I create a tutor-specific appointment scheduler for my students?
Intro In this guide, we will show you how to limit the options available for a student that is scheduling an appointment to show only one tutor's available times. This can help so the student will see all of their available times too since Accudemia. ...
Accudemia: How can I tell if my import was successfully loaded into Accudemia?
Intro In this guide we will show you how to check if the imports from ADX have reached the Accudemia server and if there were any errors received when they were uploaded. Step-by-Step Check Accudemia Import Server Execution Logs from ADX: 1. Log into ...
Accudemia: How do I hide items on the social wall for certain users?
Accudemia: How do I hide items on the social wall for certain users? Introduction Our team spent months working to give you an amazing new communications tool for your team and students to use. But with great new communication tool there needs to be ...
Accudemia: How do I disable the social wall?
Accudemia: How do I disable the social wall? Introduction Our team spent months working to give you an amazing new communications tool for your team and students to use. But we know that this new feature may not be something you want to enable right ...
Accudemia: How do I Moderate the Engagement Board?
Accudemia: How do I Moderate the Engagement Board? Introduction Users of the Engagement Board have the ability to Report a Post for inappropriate or offensive content. These reported posts are then sent to Moderation for approval or deletion. How to ...
Accudemia: My appointment settings look good and I have available tutors but why can they still not be scheduled?
Intro This situation often happens when you have followed all the documentation steps to configuring appointments for your tutors such as: Creating the Center and Services and assigning Subject Areas/Courses to the Center. Configuring all of the ...
Accudemia: How to remove User Groups from the system but retain them for future use
Accudemia: How to remove User Groups from the system but retain them for future use Introduction In this guide, we will explain how to export the User Groups so that you can clean up the ones in your system, but still retain these previous User ...
Accudemia: Updating a System User's Alternate ID or Secondary ID
Accudemia: Updating a System User's Alternate ID or Secondary ID Introduction In this article, you'll learn how to update existing user's Alternate ID (sometimes referred to as their Secondary ID). This guide is helpful if they are not a Student or ...
Accudemia: How can I set preferred pronouns, student/tutor bios, and phonetic spellings in the system for my users? And where are they displayed?
Introduction In this article, we will show you how to set the Name Badge for your users and where it can be seen throughout the system. Step-by-Step Step 1: Enable the Name Badge for a user: Under the Administration > User Accounts on the main ...
Accudemia: How can I assign a role group template to multiple system users?
Introduction In this guide, you'll learn how to take existing system users and assign them all to an updated or new Role Group Template. NOTE: The users must already be assigned as a "System User" manually before this process can be utilized. This ...
Accudemia: How do I allow my tutors to sign-in themselves in remotely when they are working virtually to record their hours?
Introduction In this guide, you'll learn how Accudemia can be set up to allow your Tutors to clock in and clock out using the remote sign-in options we have available. Using this option, will allow them to sign in and record their time while working ...
Accudemia: How do I update ADX?
INTRODUCTION Accudemia Data Exchange (ADX) is the tool we use to run import jobs in Accudemia, sometimes it is necessary to update such a tool. The update process consists of several mandatory steps and one optional (step as needed): Back up in a ...
Accudemia: What to do if your ADX (Accudemia Data eXchange) does not have your stored import job or export jobs?
Once ADX has been updated, if you open ADX and find the import jobs have disappeared then you can follow this guide to recover them: On the machine where you have ADX currently installed and configured press the Windows Logo key + R to open the ...
Accudemia - Best Practices for Successful Outlook 365 Integration
Introduction The following in this article lists the restrictions and best practices that need to be followed to ensure the best implementation of the Outlook365 integration with Accudemia. Best Practices You must use Accudemia to schedule the ...
Accudemia: How to troubleshoot appointments issues?
Introduction The module for configuring and creating appointments is a major feature in Accudemia, in this article we review some issues that can arise and their solutions. Step-By-Step 1 - Check the Tutor's General Availability This is the most ...
Accudemia: How to manipulate data from reports and export files in Excel?
Introduction Accudemia offers access to several different kinds of reports and some of them can be enhanced with Microsoft Excel. This article will explain how to have access to the feature "Power Query" in Excel which allows creating data queries, ...
Accudemia: How to analyze data in reports using Excel?
Introduction Accudemia offers access to several different kinds of reports and some of them can be enhanced with Microsoft Excel. This article will explain how to use the feature "Analyze data" in Excel. Step-By-Step 1. Select "Reports" on the home ...
Accudemia: How do I add subtotals to Accudemia reports in Excel?
Introduction Accudemia offers access to several different kinds of reports and some of them can be enhanced with Microsoft Excel. This article will explain how to add subtotal to these reports to make their results more easily readable. Step-By-Step ...
Accudemia: How to inactivate or deactivate a center no longer using the software?
Introduction Accudemia allows administrators to easily edit the names of centers, or temporarily/permanently toggle them inactive. This article explains how to edit a center name and/or deactivate them. Step-by-Step Note: The following section shows ...
Accudemia: How do I send individual tutoring assessments to students using MS Word Mail Merge?
Introduction In Accudemia, administrators can send the tutors and/or instructors an automatic report from the Sessions (assessments) they participated in. However, students cannot normally receive these reports. This article will explain how to ...
Accudemia: How do I prevent student/tutors from being deactivated using ADX?
Introduction When using ADX to run imports in Accudemia, administrators can deactivate students that are no longer with the college or finished a term. However, hybrid students that are also instructors can accidentally be deactivated as well. These ...
Accudemia: Can I copy the tutors' previous semester's course assignments to the new semester's course assignments?
Yes, you can copy one or multiple tutors previous Subject Area/Course assignments from one term to the next, and here's how: Login as an Admin and go to Administration > User Accounts section of the main menu at the top of this screen. On the ...
Accudemia: How can I send a message to a group of users with a specific role?
Intro This article covers a lot of steps that need to be set up in Accudemia so that you can send a message to a group of users that all have the same role. Some of these steps are simple settings changes while others require a little more work to ...
Accudemia: How can I send a message to a group of users with a specific role?
Intro This article covers a lot of steps that need to be set up in Accudemia so that you can send a message to a group of users that all have the same role. Some of these steps are simple settings changes while others require a little more work to ...
Accudemia: How do I sign in and choose a Task as a tutor?
Introduction Accudemia gives administrators the ability to add Tasks for their tutors to accomplish when they log in using a Sign-in Station. This article will explain how a tutor will log in and select a Task to complete. For instructions on how to ...
Accudemia: How do I create daily Tasks for tutors?
Introduction Administrators can set Accudemia up to ask tutors what task they're working on when they log in. This feature can be implemented to affect every tutor in the college, or only the ones working in specific Centers. This article will ...
Accudemia: How do I update the Technical Contacts in my account?
Introduction Each account in Accudemia has access to one or more Technical Contacts. These contacts are chosen accounts (usually I.T. staff) that can contact Engineerica's Support Staff to help with any technical problems that may arrive. These ...
Accudemia: How to create/edit groups using ADX?
Introduction Administrators can use the Accudemia Data Exchange (ADX) to create groups quickly for their college. This is done using Comma-Separated Value (CSV) files imported from the school's Accudemia account. This article will explain how to use ...
Accudemia: How do I reschedule an appointment as a student?
Introduction In Accudemia, it is possible to reschedule appointments, but depending on the restrictions place by admins you may be limited to only a few reschedules before the appointment must be attended or cancelled. In this article, we will show ...
Accudemia: How do I make Course enrollment a requirement for students to create appointments and walk-ins? And how can I show other courses that should be available to all?
Introduction Administrators in Accudemia can make student enrollment a requirement for creating appointments and performing walk-ins at sign-in stations. Without these features enabled, students will be seeing all courses the center offers, which ...
Accudemia: How do I create a report that shares session comments to users?
Introduction In Accudemia, administrators and tutors can place comments and attachments to Session Logs. A report can be created to send these comments and attachments to chosen users. This article will explain how to create this report. Only ...
Accudemia: How do I send individual email messages including the session comments?
Introduction In Accudemia, Tutors and Instructors can add information about specific sessions from the Session Logs and the Session Comments feature. This article explains how to add those comments, how to retrieve information in a report, and the ...
Accudemia: How do I send scheduled reports with personalized assessments information to users?
Introduction In Accudemia, Administrators can create Assessment Forms that can be completed by the Tutors/Advisors for each visit in session logs. This article explains how to create personalized scheduled reports that will be sent out periodically ...
Accudemia: How do I complete surveys?
Introduction In Accudemia, administrators and staff can create surveys for users to answer. Depending on how the administrators have set Accudemia up, surveys can appear to users when they: Sign out of a kiosk Sign in to Accudemia Click on a survey ...
Accudemia: How can I update the instructions shown in Sign-in Stations/Kiosks?
Introduction This article explains how to set instructions on the computer Kiosk or sign-in Stations. The message can be customized as needed following this guide. Step-by-Step Note: Only Administrators with the "Edit Settings" permission can update ...
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