Conference Tracker: How do I properly modify my Online Registration after it has been Published and Used?

Intro

If you have published your online registration form and have started to obtain attendee or exhibitor registrations, but need to make some changes or edits to the online registration form once it has been published, then this article will provide you with guidelines on how to accomplish this and not lose any data in the process.

Step-By-Step

WARNING! As a precaution, navigate to the Advanced Options > Export section from the left-side menu to export your Attendee Online Registration and/or the Exhibitor Online Registration data before making any changes to your online registration form in Conference Tracker.

HELPFUL TIPS:

1. Refrain from deleting any fields or parts of a field from the existing online registration form.  If you delete any fields (text field, radio list, etc.), then they will not show up on your Attendee Online Registration and/or Exhibitor Online Registration exports.
   
2. If you do need to completely remove a field, then we suggest copying the field first. This allows you to hide the original field and then editing a new copy of the field where you can remove and add options. This will ensure that the previous data is maintained in the exports.  The original field will not be displayed to new registrants since it will be hidden and the new copy of the field will have any edits you have made for them.
3. Try only adding to the individual options in your Radio/Checkbox/Dropdown lists.  By adding options, the actual field remains so then the old info collected will be retained and the new options you have added will now be shown.  Renaming the options to better describe the same option is fine too.  Just remember if you remove any options they will not be available for the exports.
   

If you have any questions, please email us at conftrac@engineerica.com for support!

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