Conference Tracker: How do I get rid of any Invalid Logs?

Conference Tracker: How do I get rid of any Invalid Logs?

Introduction

Invalid Logs occur if there is something illogical about the Attendees' Sign-in log. This could be them performing multiple sign-in swipes in a row, multiple sign-out swipes in a row or having a sign-out before a sign-in swipe. Typically, this is caused by the Operator letting Attendees swipe multiple times when signing in/out or if they forget to change the in/out arrow for the next workshop they are scanning and Attendees get scanned out before getting signed into the session as you can imagine during a busy conference. As you'll learn below there can be multiple solutions to this problem.

Step-by-Step

STEP 1: Check for Multiple Sign-ins

1.      Check the box to Remove swipes before the session started, Create a swipe at the beginning of the session, and Change all swipes close to the start to be sign-ins (within a 10-minute frame).

2.      Next, specify the workshop that the “Multiple Sign-ins” occurred on in the Workshop field under the Select Logs to Apply section. Note: This can be left blank to resolve all logs like this at once.

3.      Now set the type of Status the logs currently have to apply the changes to. In this case, all these Attendees would appear with the Invalid status so select that option in the drop-down Status box.

4.      Finally, review the Before and After diagrams to ensure that this change will be applied as planned, and click the Apply Changes button to complete the fix to this set of attendance logs.

STEP 2: Check for Multiple Sign-outs

1.      Check the box to Remove swipes after the session ended, Create a swipe at the end of the session, and Change all swipes close to the end to be sign-outs (within a 10-minute frame).

2.      Next, specify the workshop that the “Multiple Sign-outs” occurred on in the Workshop field under the Select Logs to Apply section. Note: This can be left blank to resolve all logs like this at once.

3.      Now set the type of Status the logs currently have to apply the changes to. In this case, all these Attendees would appear with the Invalid status so select that option in the drop-down Status box.

4.      Finally, review the Before and After diagrams to ensure that this change will be applied as planned, and click the Apply Changes button to complete the fix to this set of attendance logs.

STEP 3: Check for a Sign-out before Sign-In

1.      Check the box to Change all swipes close to the start to be sign-ins (within a 10-minute frame) and Change all swipes close to the end to be sign-outs (within a 10-minute frame).

2.      Next, specify the workshop on which the “Sign-out before Sign-In” occurred in the Workshop field under the Select Logs to Apply section. Note: This can be left blank to resolve all logs like this at once.

3.      Now set the type of Status the logs currently have to apply the changes to. In this case, all these Attendees would appear with the Invalid status so select that option in the drop-down Status box.

4.      Finally, review the Before and After diagrams to ensure that this change will be applied as planned, and click the Apply Changes button to complete the fix to this set of attendance logs.

STEP 4: Verify there are no other issues in the Attendance Logs.

Before you leave the attendance logs be sure to filter them for another of these error statuses.  Check out these guides to resolve them:

  1. Not Signed-In: This error occurs if there is a sign-in swipe for an attendee but no sign-in swipe. Click here to learn how to fix these types of logs.

  2. Not Signed-Out: This error occurs if there is a sign-out swipe for an attendee but no sign-in swipe.  Click here to learn how to fix these types of logs.

  3. Stayed Less Than Required: This simply means that the Attendee did not stay in the Workshop long enough to get credit. Click here to learn how to fix these types of logs.

Conclusion

At this point, after checking out all of the error statuses and making most of them valid (that you can) and the Attendance Logs look good to you in the Conference Tracker software, then we are ready to start exporting the data!



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