AccuTrack/AccuSQL: How to setup Cancelled and Rescheduled Appointment Notifications

Step 1: From the System Admin screen, select the Control Panel from the Administrative options column on the right-hand side of the screen

Step 2:  Select E-mail Confirmation Options from the column

This option is found underneath Appointment Options

Step 3:  From here you will be able to check mark various check boxes dealing with how to send the notifications.  Make your selections based on the needs of your institution

Step 4:  Below the check boxes, you will find the templates for the various notifications AccuSQL can create.  Select each of the templates and define as needed.

You will have templates for both Students and Tutors/Staff for New, Cancelled, and Rescheduled Appointments

Step 5:  Click the Save button

• Related Articles

• AccuTrack/AccuSQL: Why are my appointment confirmations not sending when I schedule an appointment in the software?

  There can be several reasons that you may need to check with your IT/Network Support Team onsite as to why the mail server is not sending the emails out from AccuTrack/AccuSQL so this guide is for those that have exhausted those possibilities.  Of ...

• AccuTrack/AccuSQL: How to add Appointment Notes to New Appointment Notifications / Confirmations / Emails?

  Step 1:  From the System Admin screen, select the Set Appointment from the left-side of the screen and then Setup in the bottom-right. Step 2:  Select the Email Confirmation Options under Appointment Options from the left-side menu. Step 3:  Select ...

• AccuSQL: Why are my students and tutors not receiving email confirmations when setting up an appointment in Web Gateway?

  The main reason this is not occurring is probably that the Email Settings have not been configured on Web Gateway.  This is a separate process then what you may have setup in the AccuSQL application itself but can be copied from the Communication > ...

• AccuSQL 2019 Subscription Installation Instructions

  1. Click on the HighTail link that was sent to you. Click on the Download All button. 2. Click Save 3. Click on the downloaded files  4. Extract all the files 5. Once extracted, double click on the Folder AccuSQL 6.  Double click on the application ...

• AccuSQL 2019 Platinum Installation Instructions

  1. Click on the HighTail link that was sent to you. Click the Download All button 2. Click Save 3. Click on the downloaded files 4. Extract all the files 5. Once extracted, double click on the Folder AccuSQL2019_DIST 6. Double click on setup.exe 7. ...