Introduction
Not every report will show canceled appointments in Accudemia, though there are a few with the option to do so. This article will point out which reports can include canceled appointments.
Typically,
canceled appointments are hidden from Appointment reports unless the filter on the configuration page is used.
The 4 Appointment Reports that have this option are:
- Appointments - Scheduled
- Appointments - Daily
- Appointments - No Shows
- Appointments - Comments
They can be searched for by name on the left-side search option when accessing the Reports section from the main menu. After filtering, selecting the report options, and running each report, they typically will mark canceled appointments with a red color.
Some canceled reports, in addition to having red text, will also have a "C" for canceled.
TIP: The reports don't go into who or why they were canceled. For this reason, it's a good idea to ask that tutors add a comment explaining why when cancelling an appointment. These comments can be seen in the "Appointments - Comments" report.