Accudemia: How do I send SMS or text messages to an individual or several people at once?

Accudemia: How do I send SMS or text messages to an individual or several people at once?

Introduction

Accudemia has an in-built messaging system where users can send messages to one or more other users. This article will explain how to send messages to multiple people, as well as groups and classes, using this system.  For additional information on Accudemia's messaging system, follow this link.

NotesNote: The Messaging feature needs to be enabled for this article. If it's not already, navigate to Administration > Control Panel > User Accounts, then scroll down to the "Communications" section and check the "Enable messaging" box.
Alert
Important! In addition to enabling this feature, you will want to make sure students have been imported with their "Cell Phone Number." They can choose to "opt out" if needed, in their Preferences section, but can be imported to start communicating with them.

Step-by-Step

Selecting users manually

This is a good choice if there aren't that many people who need to be included in the message. If a large number of users need to receive this message, it may be better to use the groups or classes feature explained later in this article.

1. Navigate to the Communication Center to Send a Message:

Access Accudemia as an Admin and find the Communications Center (open letter) icon in your personal options (on the top right of any screen), and click on the Send a Text Message button to begin sending a message. 


2. Search for the User and Type your Message.

To start, in the "To:" field, click the magnifying glass, type in at least 3 characters of the person's name, and choose "Everyone" in the "Show" section below the search.
Once shown, click the user in the list to begin typing your message:

IdeaTip: You only have up to 160 characters per message, so you may want to make these messages brief and to the point.

3. Send the message!

Done! Just send the message to the user, and a confirmation will appear.

Selecting entire groups or classes

If the recipients of this message are an entire group of people, it can save time and reduce the chance of accidentally missing someone by messaging an entire group or class. To do that:

1. Navigate to the Communication Center to Send a Message:

Access Accudemia as an Admin and find the Communications Center (open letter) icon in your personal options (on the top right of any screen), and click on the Send a Text Message button to begin sending a message. 


2. Search for the Users by Group or Class, and Type your Message.

To start, in the "To:" field, click the magnifying glass, type in at least 3 characters of the user's group or class name, and choose either "Groups" or "Classes" in the "Show" section below the search.


Once shown, click the user's group or class in the list to begin typing your message:


IdeaTip: You only have up to 160 characters per message, so you may want to make these messages brief and to the point.

3. Send the message!

Done! Just send the message to the users, and a confirmation will appear.


InfoNote: For an explanation on how to create groups, follow this link.  And regarding class enrollments, Students can be registered for a class manually, but are usually imported into the classes. You may want to work with the team running imports at your institution for help with these classes.



    • Related Articles

    • Accudemia : How do I check the text messages logs in the system?

      INTRO In Accudemia text messaging is an appropriate method used to notify the users of several important topics such as appointments, surveys, and others; in this article, we describe how to track the SMS communications in Accudemia. STEP BY STEP ...

    • Conference Tracker - How do I send messages ?

      Introduction In this section, you can message any operator or administrator using the Conference Tracker app. Messages sent here will appear as notifications on their devices. This feature is useful for quickly contacting your staff or if you notice ...

    • Module 8 - Send Messages in AccuCampus

      Module 8: Sending Messages in AccuCampus Topic: Sending Messages/Notifications User Notification Settings Send Messages Receive Messages (Text) Receive Messages (E-mail) Receive Messages (Pop-Up) Sending Messages AccuCampus allows you to send ...

    • Accudemia: How do I notify myself when my AccuCredits are low?

      Introduction In Accudemia, in order to send SMS messages, your account needs to have available AccuCredits (1 AccuCredit equals 1 SMS/Text message). If your AccuCredits value drops to 0, then no more SMS messages can be sent until you order more or ...

    • Accudemia: How do I send Surveys to Specific Students or Student Groups?

      For the Updated Version of Accudemia 7.0 Click the link below: https://desk.zoho.com/portal/engineerica/kb/articles/accudemia-7-0-how-do-i-send-surveys-to-specific-students-or-student-groups This is possible by doing the following: Running a ...