Accudemia: How do I find my missing appointment?

Introduction

Accudemia will keep track of appointments whether they've been rescheduled to another time, or canceled. However, if not receiving automatic notifications whenever an appointment is changed, it may appear as if the appointment has disappeared. This is because Accudemia automatically searches for appointments within the week. If an appointment was rescheduled a month in the future, for example, it wouldn't appear. This article will explain how to check for rescheduled appointments as well as canceled ones.

Step-by-Step

Checking if the appointment was rescheduled

1. Navigate to Center Attendance > Appointments > View All.

2. Increase the date range by selecting the "Period" drop-down and choosing a larger range of time.

Alternatively, fill in the "Rescheduled Only" checkbox to see if the appointment appears.

Checking if the appointment was canceled

If the appointment didn't appear when extending the time range or searching for rescheduled appointments, the appointment may have been canceled.

1. Fill in the "Show Canceled" checkbox.

If the appointment appears in this list, then the tutor/staff member has canceled it.

• Related Articles

• Accudemia: How do I cancel an appointment?

  Introduction Appointments made in Accudemia are not set in stone; they can be canceled by any user. This article will explain this simple process in a handful of steps.  Step-by-Step 1. Navigate to Center Attendance > Appointment > View All. 2. Apply ...

• Accudemia: How do I restrict the number of times a student can reschedule an appointment?

  Introduction Administrators can set a limit to how many times an appointment can be rescheduled in Accudemia. This is typically a good limit to set, as there will be times when students need to reschedule appointments, but this restriction will stop ...

• Accudemia: How do I create a report of Appointment notes?

  Introduction In Accudemia, Students and Tutors can place notes and attachments in the Appointments Management screen. A report can be created which sends individualized data to each user from this note. This article explains how to do this. NOTE: ...

• Accudemia: How do I reschedule/restore a cancelled appointment?

  Introduction Canceled appointments in Accudemia can be restored by rescheduling them at a later date. This article will explain how to reschedule a canceled appointment. Step-by-Step 1. Navigate to Center Attendance > Appointments > View All. 2. ...

• Accudemia: How do I troubleshoot appointments to find out why students can't meet with their tutors?

  Introduction Managing appointments is a major functionality in Accudemia, but sometimes the system will refuse to allow specific students to create meetings with specific tutors. This is usually due to restrictions, rules, and associations that have ...