Accudemia : How do I check the text messages logs in the system?

Accudemia : How do I check the text messages logs in the system?

INTRO


In Accudemia text messaging is an appropriate method used to notify the users of several important topics such as appointments, surveys, and others; in this article, we describe how to track the SMS communications in Accudemia.

STEP BY STEP

Pre-requirement: Only administrators or users with adequate permissions can access these features.

1-If users are not receiving notifications via SMS make sure all the options for SMS notifications are enabled.


   1.1 -For appointments go to Administration --> Control Panel, select the Appointment module.

Now scroll down to the "Text Notifications" section and make sure this option is enabled(for SMS).


 


2-Check the text messages report.


Go to Reports.


On the left select all relevant date-range filters while on  the right select the output format:




For each message, you can see information such as the user, the date and time, and the status of the message.