Accudemia: How do I add, remove, or update my Technical Contacts?

Introduction

In Accudemia, technical contacts are users that have permission to be supported by the Accudemia Support Team. This article will explain how to request that a new technical contact be created, as well as how to delete one.

Step-by-Step

Creating a new technical contact

1.  Navigate to Administration > Advanced > Technical Contacts.

2. Click + Add New Contact.

3. Search for the user account, then click Accept.

Remove a technical contact

1. Select the technical contact from the list by checking the box next to their name, then click the Delete button that appears.

2. Click Yes on the confirmation popup.

NOTE: Admin access is required to add, remove, or change a technical contact. Otherwise, email support@accudemia.com with an attached letter on the college's letterhead stating who will be replacing (even if temporary) the technical contacts on the account.

For more information on Accudemia's support policies concerning technical contacts, follow this link.

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